(Frequently Asked Questions)
Is the Astoria Hotel open year round?
The Astoria Hotel is open from the beginning of April until mid November.
Is the Astoria Hotel situated in a quiet or a loud environment?
The Astoria Hotel is situated in a quiet environment in the village Agia Galini and has no problems with noise.
What languages does the hotel staff speak?
Our hotel staff is Greek, English and German speaking.
What time is check in / out?
Check in is at 14.00h and check-out is at noon, 12:00. A late check-out can be arranged at a small charge on request and upon availability.
Which currencies do you accept?
We accept all currencies and all major credit cards.
Does the Astoria Hotel provide free parking space?
Yes, our premises offer a free parking space.
Are pets allowed in the Astoria Hotel?
No, we're sorry, but pets are not welcome in our hotel. Personally we have nothing against them, but not all guests at Astoria Hotel are charmed by pets.
In case of emergency, can I consult an English speaking doctor?
Yes, there are excellent English / German speaking doctors in Agia Galini. Agia Galini has a private medical centre on a 24/7 base, as well as a qualified dentist and several pharmacies.
Is there a bus stop / taxi stand nearby?
Yes, a bus stop is nearby (in front our hotel) and a taxi can be called at anytime.
Is tap water safe to drink?
Yes, tap water is safe to drink, but bottled water is generally preferred.
What power supply do you have?
Power supply in Greece / Crete is 220V. Sockets accept two-round pin plugs. Adaptors are readily available at any supermarket, or just ask Martin, our friendly hotel manager, to help you out. Power cuts happen occasionally, especially in summertime, due to strained generating capacity.
What time zone does Crete have?
Crete, like the rest of Greece, is 2 hours ahead of Greenwich Time (GMT +2) and adjusts to summertime at 4am on the last Sunday in March. It is set back to winter time at 4am on the last Sunday in October.
What are the shop opening hours in Agia Galini?
Shop opening hours vary, but are usually from 9am until 11pm daily in summertime. Banks and post offices are open Mon – Fri from 08.00 – 14.00 hours.
How frequent are the local bus services?
Bus services are operated by the KTEL cooperative and buses are comfortable, fast and fairly frequent. For supraregional lines and timetables to Agia Galini with departure from Rethymnon, click here. For other departure points and timetables, please click here.
Do you have places of interest in the area?
There are plenty of highlights and places of interest to visit in the area. Have a look at our section Destination Info in the box on the left.
What climate do you have?
Crete has a Mediterranean climate with warm, dry summers and mild, wet winters.
How far is it to Heraklion?
Heraklion, Crete’s capital, is about 60km north-east of Agia Galini. Heraklion International Airport is about 65km north-east of Agia Galini.
Can I have access to the Internet?
Yes, the Astoria hotel provides (central) Internet access and has a free Wi-Fi.
Can I rent a car?
Car rentals are readily available, or just ask Martin, our reliable hotel manager to assist you.
How far is it from the hotel to the village centre and to the beach?
The Astoria Hotel is within easy reach on foot (about 5min.) to Agia Galini's cozy village centre and to the lovely beach. Agia Galini's shops and inviting taverns are just a few minutes away. (See also Location).